Appointments & Consultations

To schedule an appointment please call:

(386) 426-5296

New patients are always welcomed!

Our staff will be pleased to assist you in any way possible and all efforts will be made to accommodate your schedule. 

Everyone at our office is at your service.

Cancellations

Patients are seen by appointment only.  We make every effort to be on time for your appointment and ask that you extend the same courtesy to us.  If an appointment cannot be kept, please give our office a 48 hour (2 business days) advance notice.  We reserve the right to charge any patients that chronically fail to keep their appointments. 

 

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Emergencies

Our office provides on call service for emergencies, 24 hours-a-day, 7 days-a-week for all patients of record.  You may page Dr. Prieto with an emergency by calling (386) 426-5296 we check every 2 hours.

 

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Telephone Calls to the Dentists

If you have medical dental questions which only the dentist can answer, a message will be taken and your medical dental file will be given to Dr. Prieto who will return your call the same day.  If your question is non-medical, a qualified staff member will be pleased to assist you.

 

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Emergency Care for New Patients

All emergency care patients are expected to pay 100% for their treatment at the end of their appointment.  If you have dental insurance, we will submit this to your insurance company and we will have the payment sent to you.

 

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Patients with Dental Insurance

• Your first appointment with us is payable by you.  In the future, after preauthorization on, all deductibles and co-payments must be paid at time of service.  
  Note:  If we are unable to confirm patient eligibility and complete insurance information, the full amount is payable by you.
   

• All prosthetic restorations must be pre-authorized by your insurance carrier.  Once pre-authorized is filed, a final payment may come from your carrier.  Adjustments will be made if any overpayment occurs.
   

• Finance charges will accrue at 1.5% per month $2.50 minimum, on balances over 60 days old.

 

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Non-Insured Patients

• Payment for treatment is due at time of service.  We accept cash, checks, Visa and MasterCard.

• For prosthetic services, 1/2 is required at start of treatment, and the balance over the remaining appointments.  Full payment is expected prior to completion of the case.  Extensive cases may require special arrangements.  A payment schedule will be established for you at the treatment conference.

• Finance charges will accrue at 1.5% per month, $2.50 minimum, on balances over 30 days old.

  

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Dental Credit Card

Dr. Roger Prieto offers you the opportunity to pay your dental bills with CareCredit,  a healthcare financing plan that assists our patients in paying for their treatment over time, without any up-front payment required. It's ideal for co-payments, deductibles, and treatment not covered by insurance. With CareCredit, you can take care of the bill without another thought and focus on what's most important - scheduling your appointment right away

Using CareCredit for your healthcare expenses leaves your major credit cards available for other important purchases and unexpected expenses.  CareCredit has interest free plans available with flexible payment terms. And if you're looking for a way to stretch your payments out over a longer time period, they have low interest plans that give you a longer time to pay.